Privacy Policy

This policy explains how AI Business School (ABN 66 164 814 164) collects, uses and protects your personal information. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have a question about anything here, email sam@aibusinessschool.com.au.

What we collect

We only collect what we need to talk to you and do the work:

Contact details you give us — name, email, phone, business name · answers you give in our forms, such as what kind of business you run and what is taking up your week · booking details when you schedule a call · information you share during an interview or a build session · technical information your browser sends, such as pages visited and approximate location.

Why we collect it

To reply to you and arrange a call · to prepare for and deliver a Self-Build, Program or Makeover engagement · to send the free AI roadmap or guide you asked for · to send occasional emails about our services, which you can stop at any time using the unsubscribe link · to meet our record-keeping and tax obligations.

Who else handles your information

We use third-party services to run the business. Each of them only receives what they need:

Go High Level (CRM, forms, email and scheduling) · Google Workspace (email, documents, storage) · Stripe (payments — we never see or store your card details) · Anthropic's Claude and similar AI tools, used for our own work product. Some of these providers store data outside Australia, including in the United States.

We do not sell your personal information, and we do not share it for anyone else's marketing.

Client material and AI tools

If we work together, we may see documents, templates and processes from your business. That material is confidential and used only to build your system. Work involving AI tools is done in accounts and settings agreed with you — including, where your industry requires it, an enterprise plan with training and memory turned off. We will not use your client data to train anything, and we will not put it into a tool you have not agreed to.

Recordings

We sometimes record calls and sessions so we can write them up properly. We will tell you at the start of the call and stop if you would rather we didn't. Testimonials, clips or quotes are only published with your explicit permission, and we will remove them on request.

Cookies and analytics

This site uses cookies and basic analytics to understand which pages people read. You can block cookies in your browser settings; parts of the booking flow may not work if you do.

How long we keep it

Enquiry records are kept while there is a reasonable chance we will work together, and client records for at least seven years where tax and business law requires it. After that we delete or de-identify them.

Security

We use reputable providers, multi-factor authentication and access limited to people who need it. No system is completely secure, so we do not ask for sensitive information by email and would rather you didn't send it.

Access, correction and complaints

You can ask what we hold about you, ask us to correct it, or ask us to delete it — email sam@aibusinessschool.com.au and we will respond within 30 days. If you are not happy with how we handle a privacy matter, you can escalate it to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

If this policy changes we will update this page and the date at the top.